Why do training fail?
We know this is a most discussed
topic in learning and development fraternity and the question bothering every
training manager, corporate and CEO.
Organisations invest heavily in
terms of time and money in training, in order to develop their employees, to
make them competent and let them handle most crucial job. However, even after
spending lot of time and money, they fail to achieve the desired results.
We spoke to people from
fraternities to understand why training fails and came to following conclusions:
1.
Improper
training need analysis: Many organizations, training & HR managers
do not do training need analysis properly. They are either not fully trained in
the subject or they just ignore it as just a formality. An organization can
analyze the training need based on the following information:
a. Performance appraisal form: You
must have a column in your performance appraisal form about kind of training
and other development initiative. You should never ignore this. Speak to
employees, speak to their peers rating them, speak to their reporting manager
and draw a PIP (Performance Improvement Plan). Make a list of training
required, give them rating as high priority, priority, mid priority and low
priority and arrange training for them.
b. Training need analysis (TNI):
There should be a proper training
need analysis to be done on time to time basis. Many organizations do a mistake
by doing it internally. Training need analysis should be always done externally
through a competent agency. Employee may give a better response to an external
and independent agency.
c. Organisation goal: Check what
has been your organization goal. Match it with the existing competencies of
work force and their own career goal. Find the gap, decide the training and fill
the gap.
2.
No
budget allocation for training: Unfortunately many organizations
do not have any budget assigned to training and development. Often this leads
to handling the training activity in haphazard manner.
3.
No
training effectiveness measurement: Organisations impart the training
and forget about it. They do not map what training employee was sent, what
he/she was supposed to do and whether the goal has been met. What is the point
of imparting and spending on the training if we are not measuring its effectiveness?
4.
No
ROI: Most organizations do not calculate return on investment on the
training it has undertaken. An organization must calculate ROI in every
training investment it makes. That gives proper sense. Count every money you
spent.
Reference: Retrieved June 14, 2016, from http://www.roiinstitute.net/wp-content/uploads/2014/12/Eleven-Reasons-Why-Training-and-Development-Fails.pdf
5.
Training
is not solution for everything: Unfortunately, most of the organizations
feel that training is solution of every performance problem, which is not the
case. Apart from lack of skills, it’s about environment, wrong job, attitude and
other factors play important role.
6.
Accountability:
People sent for training (specially MDPs, high end executive education
training) often feel that this is a privilege they have got. They are not
accountable for training. Sad, but true. This is loss of money. Example,
someone sent to executive training at IIM will cost an organization around INR
250000 (approx. USD 2200) and that’s the huge cost. We are not considering
productivity loss due to their absence from the job. Are they really using it
back in their workplace? Have they improved work condition? If not, it is a
huge loss.
7.
Forced
training: Many times, especially MNCs are forced to adopt the training
decided by the global team. Such training may not be required in a specific
country as they have their own requirements. In such condition, this just
becomes a formality. Best, speak to your global team, your HO and discuss what
you want.
Reservaa.com will ensure effective
training need analysis, provide right trainers you need for your organization
at the cost budget you have and will undertake training effectiveness
measurement. Connect to us at connect@reservaa.com
to know how we can help.
to know more about reservaa.com variety of trainings available, please visit http://www.reservaa.com
We hope you enjoyed this article.
Nice article govind.
ReplyDeleteThanks Suhas
Delete